Presented by:
Musa Hanhan | Founder and managing partner at Xperiente
Musa Hanhan, the founder and managing partner of San Francisco-based consultancy Xperiente, brings over 20 years of expertise in enhancing customer experiences and value creation. His passion lies in creating world-class strategies that build trust and loyalty. Whether designing experiences, managing products, or aligning practices with company values, Musa is obsessed with making customer-centric decisions. Recently, in 2024, CX Network magazine recognized him as one of the Top 50 CX influencers.
Nina Carøe | Chief Human Success Officer at Zensai
Nina co-founded Valuebeat which was recently acquired by Zensai where she is now the Chief Human Success Officer. Prior to Valuebeat Nina built and led the P&C and TA efforts at Dixa as it scaled from being a local start-up to a global scale-up. Before Dixa, Nina worked for the software company Unity Technologies. Through her experience, Nina has seen first-hand how working strategically with P&C and TA efforts early on is vital for all organizations, especially those wishing to scale. Her passion is the future of work and getting HS (the department formerly known as HR) a seat at the table.
